Application Support Specialist
Location: London or Newcastle, UK
Type: Hybrid (3 days on-site per week)
£430- £530 Inside IR35 Per day
6 Months contract
We are hiring an Application Support Specialist to provide second-line support for critical financial applications. You will work in a team ensuring seamless operations for over 1,000 business users, including Investment Managers and Financial Planners.
Responsibilities:
- Monitor and ensure application functionality.
- Investigate and resolve issues, escalating when required.
- Maintain and develop SQL/SSRS reports.
- Implement upgrades and support new developments.
- Train and assist 1st line support teams.
Requirements:
- Proven experience in IT application support, especially CRM (e.g., MS Dynamics).
- Strong skills in troubleshooting, SQL, and Microsoft Server platforms.
- Experience in financial services or high-pressure environments (preferred).
- Availability for shift patterns and on-call support
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