Trading Technology Support

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Trading Technology Support

Multi-Asset Trading

(London – hybrid)

Cititec Talent is partnered with a fast-growth scale up in the multi-asset trading space. They are looking for an Trading Support Analyst where you’ll be at the forefront of maintaining their platform’s reliability and efficiency, ensuring their clients receive top-notch trading experiences. From monitoring technical infrastructure to managing client onboarding and FIX integrations, you’ll contribute directly to their mission of delivering market-leading multi-asset trading technology.


  • Monitor system performance, troubleshoot technical issues, and collaborate with cross-functional teams to integrate new features while maintaining stability.
  • Assist in onboarding new clients, including setup on the platform, provisioning liquidity, and maintaining clear communication throughout the process.
  • Support FIX integrations for external clients, liquidity providers, and partners, ensuring smooth onboarding and maintenance of trading platform environment.
  • Provide timely responses to technical incidents, analyse root causes, and collaborate with teams to address challenges and prevent recurrence.
  • Identify opportunities to enhance platform performance, scalability, and reliability, implementing optimizations in collaboration with the development team.

Skills Required:

  • Minimum 4 years of experience in operations or infrastructure management within the FinTech industry, preferably with exposure to FX trading platforms.
  • Proficiency in FIX protocol implementation within financial markets.
  • Strong understanding of technical infrastructure components, network protocols, and trading environments.
  • Experience with operating systems and scripting languages (e.g., Python).
  • Familiarity with monitoring and alerting tools for incident management.
  • Excellent problem-solving skills and ability to work effectively under pressure in a dynamic startup environment.

At a glance

  • Location: London, Greater London
  • Job type: Permanent
  • Job sector: DevOps, Cloud & Infrastructure, Trading & Risk Systems
  • Salary: £60000 - £80000 per annum
  • Published: May 17, 2024

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